Read the docs
TI-2014-01128 Aliases CVE-2014-1471GHSA-29c7-wxj9-99jf

SQL injection vulnerability in the StateGetStatesByType function in…

Priority LOW 36CWE-89Published · Updated

Key facts

Attack vector
Network
Privileges required
None
User interaction
— Not recorded in CVSS 2.0
Attack complexity
Low
Impact type
SQL injection
Confidentiality · integrity · availability
Partial · Partial · Partial
Fix status
No fix listed

Attack profile from CVSS 2.0 · NVD. Fix status from CNA. Impact type from CWE-89.

Summary

SQL injection vulnerability in the StateGetStatesByType function in Kernel/System/State.pm in Open Ticket Request System (OTRS) 3.1.x before 3.1.19, 3.2.x before 3.2.14, and 3.3.x before 3.3.4 allows remote attackers to execute arbitrary SQL commands via vectors related to a ticket search URL.

Why it matters now

EPSS 0.01774 78th percentileScored 2026-11-07
Fix No fix listed No fixed version in the sources yet

SSVC decision points

Not available: CISA has not published SSVC decision points for this record.

Affected products

VendorProductAffected versionsFixed inStatusSource
——all versions—No fix listedCNA
  • — Vendor— Affected all versions Fixed in — No fix listed CNA

CPE configurations NVD · 45

CPEVersionsRoleVendor
cpe:2.3:a:otrs:otrs:3.3.0:*:*:*:*:*:*:*3.3.0VulnerableOTRS AG
cpe:2.3:a:otrs:otrs:3.3.0:beta1:*:*:*:*:*:*3.3.0 beta1VulnerableOTRS AG
cpe:2.3:a:otrs:otrs:3.3.0:beta2:*:*:*:*:*:*3.3.0 beta2VulnerableOTRS AG
cpe:2.3:a:otrs:otrs:3.3.0:beta3:*:*:*:*:*:*3.3.0 beta3VulnerableOTRS AG
cpe:2.3:a:otrs:otrs:3.3.0:beta4:*:*:*:*:*:*3.3.0 beta4VulnerableOTRS AG
cpe:2.3:a:otrs:otrs:3.3.0:beta5:*:*:*:*:*:*3.3.0 beta5VulnerableOTRS AG
cpe:2.3:a:otrs:otrs:3.3.0:rc1:*:*:*:*:*:*3.3.0 rc1VulnerableOTRS AG
cpe:2.3:a:otrs:otrs:3.3.1:*:*:*:*:*:*:*3.3.1VulnerableOTRS AG
cpe:2.3:a:otrs:otrs:3.3.2:*:*:*:*:*:*:*3.3.2VulnerableOTRS AG
cpe:2.3:a:otrs:otrs:3.3.3:*:*:*:*:*:*:*3.3.3VulnerableOTRS AG
  • cpe:2.3:a:otrs:otrs:3.3.0:*:*:*:*:*:*:* Versions 3.3.0 Vulnerable ·OTRS AG
  • cpe:2.3:a:otrs:otrs:3.3.0:beta1:*:*:*:*:*:* Versions 3.3.0 beta1 Vulnerable ·OTRS AG
  • cpe:2.3:a:otrs:otrs:3.3.0:beta2:*:*:*:*:*:* Versions 3.3.0 beta2 Vulnerable ·OTRS AG
  • cpe:2.3:a:otrs:otrs:3.3.0:beta3:*:*:*:*:*:* Versions 3.3.0 beta3 Vulnerable ·OTRS AG
  • cpe:2.3:a:otrs:otrs:3.3.0:beta4:*:*:*:*:*:* Versions 3.3.0 beta4 Vulnerable ·OTRS AG
  • cpe:2.3:a:otrs:otrs:3.3.0:beta5:*:*:*:*:*:* Versions 3.3.0 beta5 Vulnerable ·OTRS AG
  • cpe:2.3:a:otrs:otrs:3.3.0:rc1:*:*:*:*:*:* Versions 3.3.0 rc1 Vulnerable ·OTRS AG
  • cpe:2.3:a:otrs:otrs:3.3.1:*:*:*:*:*:*:* Versions 3.3.1 Vulnerable ·OTRS AG
  • cpe:2.3:a:otrs:otrs:3.3.2:*:*:*:*:*:*:* Versions 3.3.2 Vulnerable ·OTRS AG
  • cpe:2.3:a:otrs:otrs:3.3.3:*:*:*:*:*:*:* Versions 3.3.3 Vulnerable ·OTRS AG
Show 35 more CPE
CPEVersionsRoleVendor
cpe:2.3:a:otrs:otrs:3.2.0:*:*:*:*:*:*:*3.2.0VulnerableOTRS AG
cpe:2.3:a:otrs:otrs:3.2.0:beta1:*:*:*:*:*:*3.2.0 beta1VulnerableOTRS AG
cpe:2.3:a:otrs:otrs:3.2.0:beta2:*:*:*:*:*:*3.2.0 beta2VulnerableOTRS AG
cpe:2.3:a:otrs:otrs:3.2.0:beta3:*:*:*:*:*:*3.2.0 beta3VulnerableOTRS AG
cpe:2.3:a:otrs:otrs:3.2.0:beta4:*:*:*:*:*:*3.2.0 beta4VulnerableOTRS AG
cpe:2.3:a:otrs:otrs:3.2.0:beta5:*:*:*:*:*:*3.2.0 beta5VulnerableOTRS AG
cpe:2.3:a:otrs:otrs:3.2.0:rc1:*:*:*:*:*:*3.2.0 rc1VulnerableOTRS AG
cpe:2.3:a:otrs:otrs:3.2.1:*:*:*:*:*:*:*3.2.1VulnerableOTRS AG
cpe:2.3:a:otrs:otrs:3.2.2:*:*:*:*:*:*:*3.2.2VulnerableOTRS AG
cpe:2.3:a:otrs:otrs:3.2.3:*:*:*:*:*:*:*3.2.3VulnerableOTRS AG
cpe:2.3:a:otrs:otrs:3.2.4:*:*:*:*:*:*:*3.2.4VulnerableOTRS AG
cpe:2.3:a:otrs:otrs:3.2.5:*:*:*:*:*:*:*3.2.5VulnerableOTRS AG
cpe:2.3:a:otrs:otrs:3.2.6:*:*:*:*:*:*:*3.2.6VulnerableOTRS AG
cpe:2.3:a:otrs:otrs:3.2.7:*:*:*:*:*:*:*3.2.7VulnerableOTRS AG
cpe:2.3:a:otrs:otrs:3.2.8:*:*:*:*:*:*:*3.2.8VulnerableOTRS AG
cpe:2.3:a:otrs:otrs:3.2.9:*:*:*:*:*:*:*3.2.9VulnerableOTRS AG
cpe:2.3:a:otrs:otrs:3.2.10:*:*:*:*:*:*:*3.2.10VulnerableOTRS AG
cpe:2.3:a:otrs:otrs:3.1.0:*:*:*:*:*:*:*3.1.0VulnerableOTRS AG
cpe:2.3:a:otrs:otrs:3.1.1:*:*:*:*:*:*:*3.1.1VulnerableOTRS AG
cpe:2.3:a:otrs:otrs:3.1.2:*:*:*:*:*:*:*3.1.2VulnerableOTRS AG
cpe:2.3:a:otrs:otrs:3.1.3:*:*:*:*:*:*:*3.1.3VulnerableOTRS AG
cpe:2.3:a:otrs:otrs:3.1.4:*:*:*:*:*:*:*3.1.4VulnerableOTRS AG
cpe:2.3:a:otrs:otrs:3.1.5:*:*:*:*:*:*:*3.1.5VulnerableOTRS AG
cpe:2.3:a:otrs:otrs:3.1.6:*:*:*:*:*:*:*3.1.6VulnerableOTRS AG
cpe:2.3:a:otrs:otrs:3.1.7:*:*:*:*:*:*:*3.1.7VulnerableOTRS AG
cpe:2.3:a:otrs:otrs:3.1.8:*:*:*:*:*:*:*3.1.8VulnerableOTRS AG
cpe:2.3:a:otrs:otrs:3.1.9:*:*:*:*:*:*:*3.1.9VulnerableOTRS AG
cpe:2.3:a:otrs:otrs:3.1.10:*:*:*:*:*:*:*3.1.10VulnerableOTRS AG
cpe:2.3:a:otrs:otrs:3.1.11:*:*:*:*:*:*:*3.1.11VulnerableOTRS AG
cpe:2.3:a:otrs:otrs:3.1.13:*:*:*:*:*:*:*3.1.13VulnerableOTRS AG
cpe:2.3:a:otrs:otrs:3.1.14:*:*:*:*:*:*:*3.1.14VulnerableOTRS AG
cpe:2.3:a:otrs:otrs:3.1.15:*:*:*:*:*:*:*3.1.15VulnerableOTRS AG
cpe:2.3:a:otrs:otrs:3.1.16:*:*:*:*:*:*:*3.1.16VulnerableOTRS AG
cpe:2.3:a:otrs:otrs:3.1.17:*:*:*:*:*:*:*3.1.17VulnerableOTRS AG
cpe:2.3:a:otrs:otrs:3.1.18:*:*:*:*:*:*:*3.1.18VulnerableOTRS AG
  • cpe:2.3:a:otrs:otrs:3.2.0:*:*:*:*:*:*:* Versions 3.2.0 Vulnerable ·OTRS AG
  • cpe:2.3:a:otrs:otrs:3.2.0:beta1:*:*:*:*:*:* Versions 3.2.0 beta1 Vulnerable ·OTRS AG
  • cpe:2.3:a:otrs:otrs:3.2.0:beta2:*:*:*:*:*:* Versions 3.2.0 beta2 Vulnerable ·OTRS AG
  • cpe:2.3:a:otrs:otrs:3.2.0:beta3:*:*:*:*:*:* Versions 3.2.0 beta3 Vulnerable ·OTRS AG
  • cpe:2.3:a:otrs:otrs:3.2.0:beta4:*:*:*:*:*:* Versions 3.2.0 beta4 Vulnerable ·OTRS AG
  • cpe:2.3:a:otrs:otrs:3.2.0:beta5:*:*:*:*:*:* Versions 3.2.0 beta5 Vulnerable ·OTRS AG
  • cpe:2.3:a:otrs:otrs:3.2.0:rc1:*:*:*:*:*:* Versions 3.2.0 rc1 Vulnerable ·OTRS AG
  • cpe:2.3:a:otrs:otrs:3.2.1:*:*:*:*:*:*:* Versions 3.2.1 Vulnerable ·OTRS AG
  • cpe:2.3:a:otrs:otrs:3.2.2:*:*:*:*:*:*:* Versions 3.2.2 Vulnerable ·OTRS AG
  • cpe:2.3:a:otrs:otrs:3.2.3:*:*:*:*:*:*:* Versions 3.2.3 Vulnerable ·OTRS AG
  • cpe:2.3:a:otrs:otrs:3.2.4:*:*:*:*:*:*:* Versions 3.2.4 Vulnerable ·OTRS AG
  • cpe:2.3:a:otrs:otrs:3.2.5:*:*:*:*:*:*:* Versions 3.2.5 Vulnerable ·OTRS AG
  • cpe:2.3:a:otrs:otrs:3.2.6:*:*:*:*:*:*:* Versions 3.2.6 Vulnerable ·OTRS AG
  • cpe:2.3:a:otrs:otrs:3.2.7:*:*:*:*:*:*:* Versions 3.2.7 Vulnerable ·OTRS AG
  • cpe:2.3:a:otrs:otrs:3.2.8:*:*:*:*:*:*:* Versions 3.2.8 Vulnerable ·OTRS AG
  • cpe:2.3:a:otrs:otrs:3.2.9:*:*:*:*:*:*:* Versions 3.2.9 Vulnerable ·OTRS AG
  • cpe:2.3:a:otrs:otrs:3.2.10:*:*:*:*:*:*:* Versions 3.2.10 Vulnerable ·OTRS AG
  • cpe:2.3:a:otrs:otrs:3.1.0:*:*:*:*:*:*:* Versions 3.1.0 Vulnerable ·OTRS AG
  • cpe:2.3:a:otrs:otrs:3.1.1:*:*:*:*:*:*:* Versions 3.1.1 Vulnerable ·OTRS AG
  • cpe:2.3:a:otrs:otrs:3.1.2:*:*:*:*:*:*:* Versions 3.1.2 Vulnerable ·OTRS AG
  • cpe:2.3:a:otrs:otrs:3.1.3:*:*:*:*:*:*:* Versions 3.1.3 Vulnerable ·OTRS AG
  • cpe:2.3:a:otrs:otrs:3.1.4:*:*:*:*:*:*:* Versions 3.1.4 Vulnerable ·OTRS AG
  • cpe:2.3:a:otrs:otrs:3.1.5:*:*:*:*:*:*:* Versions 3.1.5 Vulnerable ·OTRS AG
  • cpe:2.3:a:otrs:otrs:3.1.6:*:*:*:*:*:*:* Versions 3.1.6 Vulnerable ·OTRS AG
  • cpe:2.3:a:otrs:otrs:3.1.7:*:*:*:*:*:*:* Versions 3.1.7 Vulnerable ·OTRS AG
  • cpe:2.3:a:otrs:otrs:3.1.8:*:*:*:*:*:*:* Versions 3.1.8 Vulnerable ·OTRS AG
  • cpe:2.3:a:otrs:otrs:3.1.9:*:*:*:*:*:*:* Versions 3.1.9 Vulnerable ·OTRS AG
  • cpe:2.3:a:otrs:otrs:3.1.10:*:*:*:*:*:*:* Versions 3.1.10 Vulnerable ·OTRS AG
  • cpe:2.3:a:otrs:otrs:3.1.11:*:*:*:*:*:*:* Versions 3.1.11 Vulnerable ·OTRS AG
  • cpe:2.3:a:otrs:otrs:3.1.13:*:*:*:*:*:*:* Versions 3.1.13 Vulnerable ·OTRS AG
  • cpe:2.3:a:otrs:otrs:3.1.14:*:*:*:*:*:*:* Versions 3.1.14 Vulnerable ·OTRS AG
  • cpe:2.3:a:otrs:otrs:3.1.15:*:*:*:*:*:*:* Versions 3.1.15 Vulnerable ·OTRS AG
  • cpe:2.3:a:otrs:otrs:3.1.16:*:*:*:*:*:*:* Versions 3.1.16 Vulnerable ·OTRS AG
  • cpe:2.3:a:otrs:otrs:3.1.17:*:*:*:*:*:*:* Versions 3.1.17 Vulnerable ·OTRS AG
  • cpe:2.3:a:otrs:otrs:3.1.18:*:*:*:*:*:*:* Versions 3.1.18 Vulnerable ·OTRS AG

Remediation

No fixed version listed by the sources yet.

Timeline

  1. 2026-10-02 Threatist record created from CVE-2014-1471
  2. 2026-10-03 Alias added: GHSA-29c7-wxj9-99jf

References

Patch 4

Advisory 1

Other 3

  • TI-2017-12458 In OTRS 6.0.x up to and including 6.0.1, OTRS 5.0.x up to and including 5.0.24, and OTRS… CVSS 3.0HIGH 8.8
  • TI-2026-35608 SQL Injection via MySQL Quote Method CVSS 3.1CRITICAL 9.1
  • TI-2023-04991 SSL Certificates are not checked for E-Mail Handling CVSS 3.1CRITICAL 9.1
  • TI-2022-04045 SQL Injection via OTRS Search API CVSS 3.1CRITICAL 9.8
  • TI-2017-12258 Code injection exists in Kernel/System/Spelling.pm in Open Ticket Request System (OTRS) 5… CVSS 3.0HIGH 8.8
  • TI-2017-06753 In Open Ticket Request System (OTRS) 3.3.x through 3.3.16, 4.x through 4.0.23, and 5.x… CVSS 3.0HIGH 8.8
See all 141 →

Sources

This product uses the NVD API but is not endorsed or certified by the NVD. Sources and licences