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TI-2023-01183 Aliases CVE-2023-1250GHSA-jwm9-wmrq-4g6h

Code execution through ACL creation

Priority LOW 36CWE-20Published · Updated

Key facts

Attack vector
Local
Privileges required
Low
User interaction
None
Attack complexity
Low
Impact type
Code execution
Confidentiality · integrity · availability
High · High · High
Fix status
Fixed

Attack profile from CVSS 3.1 · NVD. Fix status from CNA. Impact type from CWE-94.

Summary

Improper Input Validation vulnerability in OTRS AG OTRS (ACL modules), OTRS AG ((OTRS)) Community Edition (ACL modules) allows Local Execution of Code. When creating/importing an ACL it was possible to inject code that gets executed via manipulated comments and ACL-names This issue affects OTRS: from 7.0.X before 7.0.42, from 8.0.X before 8.0.31; ((OTRS)) Community Edition: from 6.0.1 through 6.0.34.

Why it matters now

Exploitation None reported CISA SSVC · not in CISA KEV
EPSS 0.00295 22nd percentileScored 2026-11-07
Fix Fixed OTRS (OTRS AG): 7.0.42, 8.0.31

SSVC decision points

CISA ADP · SSVC 2.0.3

Exploitation
None
Automatable
No
Technical impact
Total

The decision (Track, Attend, Act) also depends on your mission and well-being impact; see CISA's SSVC guide.

Affected products

VendorProductAffected versionsFixed inStatusSource
OTRS AGOTRS7.0.x to before 7.0.42; 8.0.x to before 8.0.317.0.42, 8.0.31Patch availableCNA
OTRS AG((OTRS)) Community Edition6.0.1 – 6.0.34—No fix listedCNA
  • OTRS VendorOTRS AG Affected 7.0.x to before 7.0.42; 8.0.x to before 8.0.31 Fixed in 7.0.42, 8.0.31 Patch available CNA
  • ((OTRS)) Community Edition VendorOTRS AG Affected 6.0.1 – 6.0.34 Fixed in — No fix listed CNA

CPE configurations NVD · 2

CPEVersionsRoleVendor
cpe:2.3:a:otrs:otrs:*:*:*:*:community:*:*:*6.0.1 – 6.0.34VulnerableOTRS AG
cpe:2.3:a:otrs:otrs:*:*:*:*:*:*:*:*7.0.0 to before 7.0.42; 8.0.0 to before 8.0.31VulnerableOTRS AG
  • cpe:2.3:a:otrs:otrs:*:*:*:*:community:*:*:* Versions 6.0.1 – 6.0.34 Vulnerable ·OTRS AG
  • cpe:2.3:a:otrs:otrs:*:*:*:*:*:*:*:* Versions 7.0.0 to before 7.0.42; 8.0.0 to before 8.0.31 Vulnerable ·OTRS AG

Remediation

  • Fix · CNA OTRS (OTRS AG) Fixed in 7.0.42, 8.0.31

Timeline

  1. 2026-10-02 Threatist record created from CVE-2023-1250
  2. 2026-10-03 Alias added: GHSA-jwm9-wmrq-4g6h

References

Advisory 1

  • TI-2017-12458 In OTRS 6.0.x up to and including 6.0.1, OTRS 5.0.x up to and including 5.0.24, and OTRS… CVSS 3.0HIGH 8.8
  • TI-2026-35608 SQL Injection via MySQL Quote Method CVSS 3.1CRITICAL 9.1
  • TI-2023-04991 SSL Certificates are not checked for E-Mail Handling CVSS 3.1CRITICAL 9.1
  • TI-2022-04045 SQL Injection via OTRS Search API CVSS 3.1CRITICAL 9.8
  • TI-2017-12258 Code injection exists in Kernel/System/Spelling.pm in Open Ticket Request System (OTRS) 5… CVSS 3.0HIGH 8.8
  • TI-2017-06753 In Open Ticket Request System (OTRS) 3.3.x through 3.3.16, 4.x through 4.0.23, and 5.x… CVSS 3.0HIGH 8.8
See all 141 →

Sources

This product uses the NVD API but is not endorsed or certified by the NVD. Sources and licences