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TI-2022-18441 Aliases CVE-2022-39049GHSA-vcr2-2xwg-6gr9

Possible XSS in Admin Interface

Priority LOW 23CWE-79Published · Updated

Key facts

Attack vector
Network
Privileges required
High
User interaction
Required
Attack complexity
Low
Impact type
Cross-site scripting
Confidentiality · integrity · availability
Low · Low · None
Fix status
No fix listed

Attack profile from CVSS 3.1 · NVD. Fix status from CNA. Impact type from CWE-79.

Summary

An attacker who is logged into OTRS as an admin user may manipulate the URL to cause execution of JavaScript in the context of OTRS.

Why it matters now

EPSS 0.00658 51st percentileScored 2026-11-07
Fix No fix listed No fixed version in the sources yet

SSVC decision points

Not available: CISA has not published SSVC decision points for this record.

Affected products

VendorProductAffected versionsFixed inStatusSource
OTRS AGOTRS7.0.x – 7.0.36; 8.0.x – 8.0.24—No fix listedCNA
OTRS AG((OTRS)) Community Edition6.0.1 and later—No fix listedCNA
  • OTRS VendorOTRS AG Affected 7.0.x – 7.0.36; 8.0.x – 8.0.24 Fixed in — No fix listed CNA
  • ((OTRS)) Community Edition VendorOTRS AG Affected 6.0.1 and later Fixed in — No fix listed CNA

CPE configurations NVD · 2

CPEVersionsRoleVendor
cpe:2.3:a:otrs:otrs:*:*:*:*:community:*:*:*6.0.0 – 6.0.32VulnerableOTRS AG
cpe:2.3:a:otrs:otrs:*:*:*:*:*:*:*:*7.0.0 to before 7.0.37; 8.0.0 to before 8.0.25VulnerableOTRS AG
  • cpe:2.3:a:otrs:otrs:*:*:*:*:community:*:*:* Versions 6.0.0 – 6.0.32 Vulnerable ·OTRS AG
  • cpe:2.3:a:otrs:otrs:*:*:*:*:*:*:*:* Versions 7.0.0 to before 7.0.37; 8.0.0 to before 8.0.25 Vulnerable ·OTRS AG

Remediation

No fixed version listed by the sources yet.

Fixed in the same release

Records fixed by the same vendor advisory or release, as the CNA lists them.

  • Release ·

    OTRS ((OTRS)) Community Edition 6.0.x*

    3 records Highest priority Priority MEDIUM 1 MEDIUM, 2 LOW

    Other records, highest priority first

    • TI-2022-18443 Perl Code execution in Template ToolkitPriority MEDIUM 40
    • TI-2022-18442 Possible XSS stored in customer informationPriority LOW 23
    Show all 3 records →

Timeline

  1. 2026-10-02 Threatist record created from CVE-2022-39049
  2. 2026-10-03 Alias added: GHSA-vcr2-2xwg-6gr9
  3. 2026-10-21 EPSS moved to the 50th–90th percentile

References

Advisory 1

  • TI-2017-12458 In OTRS 6.0.x up to and including 6.0.1, OTRS 5.0.x up to and including 5.0.24, and OTRS… CVSS 3.0HIGH 8.8
  • TI-2026-35608 SQL Injection via MySQL Quote Method CVSS 3.1CRITICAL 9.1
  • TI-2023-04991 SSL Certificates are not checked for E-Mail Handling CVSS 3.1CRITICAL 9.1
  • TI-2022-04045 SQL Injection via OTRS Search API CVSS 3.1CRITICAL 9.8
  • TI-2017-12258 Code injection exists in Kernel/System/Spelling.pm in Open Ticket Request System (OTRS) 5… CVSS 3.0HIGH 8.8
  • TI-2017-06753 In Open Ticket Request System (OTRS) 3.3.x through 3.3.16, 4.x through 4.0.23, and 5.x… CVSS 3.0HIGH 8.8
See all 141 →

Sources

This product uses the NVD API but is not endorsed or certified by the NVD. Sources and licences